Ekaru - Clients

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What our Clients Say:

We've been providing computer and network support to small businesses in the Boston area since 2001 - medical offices, accountants, law firms, manufacturers, retail, non-profits, and more. Most of our new clients are referred to us by existing clients.

We asked our clients: "How likely is it that you'd refer Ekaru to a colleague or a friend?" On a scale of 0-10, the average response was a "9" and here's what our clients say is their most important reason for their rating:

  • "Best tech company for small companies - much appreciated, what you do for us"
  • "Strong technical expertise."
  • "Great service, extraordinary expertise"
  • "Fast service - nice people"
  • "Follow through and availability on short notice"
  • "I love you guys! You always come to my rescue"
  • "Trust"
  • "Reliability"
  • "Ekaru is very responsive. They have services that fit my business: not too big, not too little, just right"
  • "Response time and pleasant attitude"
  • "Willingness to work with requests/style of client"
  • "Very experienced staff. Quick replies to problems"
  • "Response time and knowledge of system. We are thrilled you are on-board with us - I've already been telling other practices about Ekaru"
  • "Personable, knowledgeable, get the job done, sensitive to time issues, reasonable in cost"
  • "Fast attention to service requests, reasonable fees"
  • "Very knowledgeable"
  • "Knowledge, professionalism"
  • "Responsive, Flexible"
  • "I like the fact that when there is problem, you're on it. I really appreciate the follow-up calls & calls when you offer a new service"
  • "Personal service and responsiveness"
  • "Integrity, Honesty, Service"
  • "Expertise and responsiveness"
  • "Friendly, not pushy, quality of work and flexibility of plans and portfolio of services"
  • "Prompt, knowledgeable, courteous service whenever we call."
  • "Technical expertise strong, nice people"
  • "Personal touch and service"
  • "(1)Skill, (2)Responsiveness, (3)Reasonable Cost"
  • "Responsiveness...superior problem identification. Excellent communication, fair pricing. Outstanding service organization."
  • "I am always impressed with Ekaru's willingness to accommodate client's requirements and schedule."
  • "Follow up with customers, technical capabilities, friendly staff."